Customer Support

Frequently Asked QuestionsPre Sales QuestionsBug Reporting  

Website Design And Development

Our website design pricing starts at $599, but to give you an accurate quote, we need to learn more about your project. Please send us your requirements, and we'll get back to you with our best quote.

All our web design packs include professional logo design. If you'd like to purchase a logo alone, the price is US$150 or the equivalent in your local currency.

We can design websites for many types of businesses in various industries, like E-commerce, real estate, restaurants, medical, hotels and more. Just let us know your details, and we'll reply to you at the earliest with a quote.

Yes, and best of all, our rates are affordable.

Product Photography

  1. Send us the details of your project, and we'll get back to you with a quote.
  2. Submit your order, and you'll receive an order number with detailed shipping instructions.
  3. Pack your products carefully and send them to our studio. Please send your best products and try to avoid the ones with scratches, dents, or other flaws. Pack them securely so they won't get damaged during shipping and enclose your order number in the box.
  4. We'll send you a confirmation when we receive your products, and we'll go over your order details. Once payment is processed, we'll start working on your project and let you know when it's ready.
  5. When your product photos are ready, we'll upload them to Gdrive/Dropbox or any cloud storage of your choice. We'll provide the link and password so you can view and download them. We will store them on our server for up to 30 days so you can re-download them if needed.
  6. Please inform us of any changes or revisions you may want (additional charges may apply), before sending your products back.
  7. We'll carefully pack your products and send them back to you. Please note that shipping fees or import/export duties are not included in our prices, and they will be charged separately.
We usually deliver within 1-2 weeks of receiving the products and payment. If your project involves a high number of products and photos, delivery could take up to 4 weeks.

Of course! We can send your products back and include the cost of return into your invoice, or you can provide us with your shipper account number. Also, we can donate or discard them.

We will send you an invoice before starting your project, and you can pay by bank transfer. Please note that our prices don't include transfer related fees.

We will upload them on a Gdrive/Dropbox folder and we will provide you with the link and password for download. We will keep your product photos for up to 30 days if you need to re-download them.

300 DPI jpeg, measuring 2000×2000 pixels. This sizing can be customized according to your requirements, and we will also provide the high-resolution originals.
Yes! Once delivered, the product photos are yours and royalty-free, so you can use them however you choose. For clarity, this includes online and offline publications, print advertising, packaging and more. You will be the sole owner once they are delivered, so you can use them for any purpose you choose.
Sure we do! In fact, most of our clients are international. You can ship your products to our studio wherever you are in the world.

How It Works

1. Order

Submit your order along with all your requirements, questions, or concerns, and you'll receive an order reference number and shipping instructions.

2. Send Products

Send us your best products, and please try to avoid the ones with damages like dents or scratches. Pack them securely so they won't be damaged in transit and enclose the reference number inside the box. We'll send you a confirmation once we receive them.

3. We Shoot Them

After receiving your products, we'll go over your order details and address your questions or concerns. Once everything is clear and the payment is processed, we start shooting and editing your photos.

4. Deliver

Once ready, we'll upload the photos into a folder where you can view and download them, then we'll carefully pack and send the products back to you. Shipping fees are not included and will be charged separately. If you need any revisions, please inform us before sending the products back (additional fees may apply).

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